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October 18, 2018

The Emperor’s New Clothes

The Emperor’s New Clothes

With an extremely hot Summer that posed sartorial challenges behind us, we now have to tackle that annual wardrobe challenge: how to navigate all the practical considerations of the changes in temperature. If you venture into the City of London or Canary Wharf, you will be faced with a sea…

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October 11, 2018

Value Your Worth – The Role of a Letting Agent

Value Your Worth – The Role of a Letting Agent

Lettings is a numbers game – calculating the number of managed properties V the number of Tenant Find Only; calculating the income that will be lost when the Tenant Fee Ban becomes law; calculating how much commission drawn from other sources it will take to replace the lost income. The…

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October 10, 2018

The Life of a Property Manager & the Garden Hedgehog

The Life of a Property Manager & the Garden Hedgehog

During a training session a few weeks ago,  a client (property manager) who shall remain nameless, explained that she was asked by a tenant to remove a hedgehog from the garden as it was a “pest” and causing a nuisance. We chuckled about the hedgehog and discussed what the actual…

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September 29, 2018

Start of a New Academic Year

Start of a New Academic Year

As September draws to a close, most students have started their new academic year. They have been seen off by their parents, settle down into new digs and start one of the most important phases of their adult lives. These new students have either experienced or are experiencing Freshers” Week…

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September 17, 2018

Feeling Overwhelmed with Change – Pace Yourself

Feeling Overwhelmed with Change – Pace Yourself

The Personal Transition Curve is a fantastic and simple tool. Little stick people who weave their way through a variety of emotions – from Anxiety right the way through to a newly discovered Confidence. In every training session we run, the body language shows exactly what the client is thinking….

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September 16, 2018

Complaints and How They Help Your Business

Complaints and How They Help Your Business

Mistakes, errors, issues occur everyday in the business world and as a result complaints generally follow. It is, therefore, important to understand that no matter how big or small the complaints, this “feedback” is an indicator that something is wrong within the company. No one likes a complaint and no…

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September 6, 2018

Improve your agency’s Operational Efficiency and get an edge on the Competition

Improve your agency’s Operational Efficiency and get an edge on the Competition

“Because it’s the way we’ve always done things” isn’t a business case. Successful businesses are those that are constantly evolving and improving their processes. Those that don’t evolve end up getting left behind. Take the now-infamous case of Blockbuster – once a global giant with more than 9000 outlets worldwide,…

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August 7, 2018

Understanding the Role of a Landlord

Understanding the Role of a Landlord

We recently published an article relating to the impact that not serving a valid Gas Safety Certificate prior to tenants taking occupation of a property can have on a Tenancy and service of notice (Form 6A). This element of compliance – paperwork related – is just one example of the…

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July 20, 2018

Here Comes Summer

Here Comes Summer

The M25 and all the other motorways across the UK are experiencing heavy traffic this evening due to the mass exodus the first day of the Summer holidays usually brings. We have experienced balmy, Mediterraean type weather that we cannot cope with. For some reason, just like Fish & Chips,…

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July 15, 2018

Why do we all love an Underdog?

Why do we all love an Underdog?

Four weeks ago we saw the start of the FiFa World Cup in Russia. Today we witnessed the end of Wimbledon fortnight. What do these two sporting competitions have in common? There is always an Underdog or two – a team or individual that slips through into the qualifying rounds…

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