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September 17, 2018

Feeling Overwhelmed with Change – Pace Yourself

Feeling Overwhelmed with Change – Pace Yourself

The Personal Transition Curve is a fantastic and simple tool. Little stick people who weave their way through a variety of emotions – from Anxiety right the way through to a newly discovered Confidence. In every training session we run, the body language shows exactly what the client is thinking….

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September 16, 2018

Complaints and How They Help Your Business

Complaints and How They Help Your Business

Mistakes, errors, issues occur everyday in the business world and as a result complaints generally follow. It is, therefore, important to understand that no matter how big or small the complaints, this “feedback” is an indicator that something is wrong within the company. No one likes a complaint and no…

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September 6, 2018

Improve your agency’s Operational Efficiency and get an edge on the Competition

Improve your agency’s Operational Efficiency and get an edge on the Competition

“Because it’s the way we’ve always done things” isn’t a business case. Successful businesses are those that are constantly evolving and improving their processes. Those that don’t evolve end up getting left behind. Take the now-infamous case of Blockbuster – once a global giant with more than 9000 outlets worldwide,…

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August 7, 2018

Understanding the Role of a Landlord

Understanding the Role of a Landlord

We recently published an article relating to the impact that not serving a valid Gas Safety Certificate prior to tenants taking occupation of a property can have on a Tenancy and service of notice (Form 6A). This element of compliance – paperwork related – is just one example of the…

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July 20, 2018

Here Comes Summer

Here Comes Summer

The M25 and all the other motorways across the UK are experiencing heavy traffic this evening due to the mass exodus the first day of the Summer holidays usually brings. We have experienced balmy, Mediterraean type weather that we cannot cope with. For some reason, just like Fish & Chips,…

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July 15, 2018

Why do we all love an Underdog?

Why do we all love an Underdog?

Four weeks ago we saw the start of the FiFa World Cup in Russia. Today we witnessed the end of Wimbledon fortnight. What do these two sporting competitions have in common? There is always an Underdog or two – a team or individual that slips through into the qualifying rounds…

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July 12, 2018

What is Your Passion?

What is Your Passion?

There are so many books which discuss the importance of being motivated and how loving what you do in life means that you are not truly working for a living – Your are loving your living. Where does this “passion” and zest for a particular job or career come from?…

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July 5, 2018

The Future of the Private Rented Sector – How will this Fairytale end?

The Future of the Private Rented Sector – How will this Fairytale end?

As the Summer begins to unwind, so will Parliament. Both Houses will “Rise” on the 20th July and return on the 5th September. In the meantime we will ruminate over the latest announcement from the Secretary of State, James Brokenshire that tenancies should be an average of 3 years. The…

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June 18, 2018

World Cup Fever & Joy

World Cup Fever & Joy

Today we witnessed perhaps the most important game for the England Squad in the World Cup. It has only been a few days but the momentum has started and it is clear that there is a real sense of community and camaraderie on a global level. Yesterday Mexico did not…

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June 18, 2018

Gas Safety Certificate and Case Law will Impact Form 6A

Gas Safety Certificate and Case Law will Impact Form 6A

On the 8th February 2018, at an appeal hearing in front of His Honour Judge Luba in the Central London County Court, the Judge ruled that if a current gas safety certificate was not served on the Tenant BEFORE they took up occupation of a property then any Section 21…

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